Customer Journey Map Maker

Describe your product and a customer persona and AI builds a journey map — awareness to advocacy, with touchpoints, emotions, and pain points across every stage.

✦Free to try · No signup required · PDF, docs & images supported

بسيط بتصميمه

How it works

Describe your customer and product

Describe who the customer is, what they're trying to achieve, and your product or service. Include the stage of the journey you want to map if you have a specific focus.

AI maps the journey

MyMap generates a journey map with lifecycle stages across the top, and rows for touchpoints, customer actions, emotions, and pain points.

Refine and share

Add your own observations, highlight key drop-off points, or ask AI to go deeper into a specific stage. Export for UX reviews, strategy sessions, or stakeholder presentations.

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الأسئلة الشائعة

Is the customer journey map maker free?

Yes — free to use without signing up. Free accounts include a generous number of AI messages per month. Upgrade to Pro for unlimited maps.

What stages does a customer journey map typically cover?

A standard journey map includes Awareness, Consideration, Decision, Purchase, Onboarding, and Retention (or Advocacy). AI will adapt the stages to your specific product and customer type.

Can I create journey maps for B2B products?

Yes. B2B journeys often involve multiple stakeholders and longer sales cycles. Describe the buyer personas and decision process and AI will map the journey accordingly — including evaluation, procurement, and onboarding stages.