MyMapEmployee Onboarding Journey Map
A five-phase onboarding journey map for new employees from pre-boarding through Day 90, with actions, emotions, and touchpoints at each stage.
Preview
“Create an onboarding journey map for a new employee”
About the framework
Journey Map Framework for Employee Onboarding
This template applies the journey mapping framework to the employee onboarding experience, treating new hires as internal customers whose experience directly impacts retention. Each phase captures what happens (actions), how the employee feels (emotions), and where interactions occur (touchpoints).
The emotional arc is deliberate: excitement at pre-boarding, overwhelm on Day 1, uncertainty during Week 1, growing confidence in Month 1, and settled empowerment at Day 90. This pattern helps HR teams identify when new hires are most at risk of disengagement.
Customize by adding pain points, expanding to a 6-month or 1-year view, or splitting by role type (engineering, sales, executive) since each has different onboarding needs.
What's included
What you get
- 5-phase journey map from pre-boarding to Day 90
- Pre-boarding: offer acceptance, documents, equipment
- Day 1 and Week 1: orientation, training, team introductions
- Month 1: first project, goal setting, feedback
- Day 90: performance review, probation, OKRs
Employee Onboarding Journey Map
Frequently asked questions
Common questions
Can I customize this for a remote onboarding process?
Yes — ask the AI to 'Rebuild this for remote onboarding with virtual office tour, Zoom meet-and-greets, and async training modules.' It will replace in-person touchpoints with remote equivalents.
How do I add pain points to each phase?
Ask the AI to 'Add a Pain Points row under each phase with common frustrations like slow IT setup, information overload, and unclear expectations.' It will add a new layer to the journey map.
Can I extend this to a full year?
Ask the AI to 'Add Month 3, Month 6, and Year 1 phases with growth milestones, promotion eligibility, and engagement survey touchpoints.' It will extend the timeline while keeping the same structure.
Employee Onboarding Journey Map
Free to start. No credit card required.