Customer Satisfaction Survey Pie Chart

ChartBusiness · Customer FeedbackMade from one prompt
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The prompt

Create a pie chart displaying customer satisfaction survey results across Very Satisfied, Satisfied, Neutral, Dissatisfied, and Very Dissatisfied

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About the framework

Read the distribution behind a satisfaction summary

The Customer Satisfaction Survey chart separates five responses: Very Satisfied 35%, Satisfied 30%, Neutral 20%, Dissatisfied 10%, and Very Dissatisfied 5%. Its donut slices and legend preserve the full response scale instead of reducing the sample to a single score.

The two positive categories total 65%, while the two negative categories total 15%. These are sample percentages; the example gives no respondent count, survey question, collection period, or audience definition. It cannot show the number of people behind each share without that context.

Adapt the chart with responses to one question using mutually exclusive answer choices. Include the survey wording and sample size, and decide how missing answers are handled before calculating the displayed proportions.

What's included

What you get

  • Five ordered customer satisfaction response labels
  • A 35% Very Satisfied slice and 30% Satisfied slice
  • Neutral at 20% and negative responses totaling 15%
  • Percentage labels and a response-category legend
Chart

Customer Satisfaction Survey Pie Chart

pie chartsurveycustomer satisfaction

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Frequently asked questions

Common questions

Where does the 65% satisfaction figure come from?

It is the sum of Very Satisfied at 35% and Satisfied at 30%. Neutral responses are shown separately.

Does this chart show how many people responded?

No sample size is supplied. Add the total and the underlying counts if readers need to judge the scale of the survey.

Can I use this for a multiple-choice question?

It fits a question where each respondent selects one category. If respondents can choose several answers, a bar chart of selection counts is usually easier to interpret than slices of one total.

Customer Satisfaction Survey Pie Chart

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