Create a pie chart displaying customer satisfaction survey results across Very Satisfied, Satisfied, Neutral, Dissatisfied, and Very Dissatisfied
About the framework
The Customer Satisfaction Survey chart separates five responses: Very Satisfied 35%, Satisfied 30%, Neutral 20%, Dissatisfied 10%, and Very Dissatisfied 5%. Its donut slices and legend preserve the full response scale instead of reducing the sample to a single score.
The two positive categories total 65%, while the two negative categories total 15%. These are sample percentages; the example gives no respondent count, survey question, collection period, or audience definition. It cannot show the number of people behind each share without that context.
Adapt the chart with responses to one question using mutually exclusive answer choices. Include the survey wording and sample size, and decide how missing answers are handled before calculating the displayed proportions.
What's included
Customer Satisfaction Survey Pie Chart
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Frequently asked questions
It is the sum of Very Satisfied at 35% and Satisfied at 30%. Neutral responses are shown separately.
No sample size is supplied. Add the total and the underlying counts if readers need to judge the scale of the survey.
It fits a question where each respondent selects one category. If respondents can choose several answers, a bar chart of selection counts is usually easier to interpret than slices of one total.
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