Core Features
Core Features
Core Features are basic functionalities that every system should contain.
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Self-Hostable
The system allows a user to host the platform on a given domain.
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Running Options
The system will run on a dedicated IP Address or port. The user has full accessibility to the hosted location.
Domain Choices
Users have options to either get a sub-domain such as yoursite.mysite.com or to self-host on their own domain.
Customer
Customers are all the uses that utilise the platform from the client's side.
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Booking Process
Customers can view all the slots available for a particular service and book according to their preferred timing. The booking should be a fast and streamlined process.
Payment Gateway
Customers will have the option to make payments at the point of booking. Integration with external platforms like Razorpay might be necessary for this process.
Alerts
Customers will receive recurring alerts based on their usage and interactions on the platform. These alerts will be helpful in reminding them of their bookings, payments, etc.
Host
Hosts are those who would provide the services in the platform.
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Authentication
Hosts must be able to sign up and sign in easily. OTP authentication can be implemented for enhanced security.
Queue Management
Hosts should be able to create, delete or update a queue. When creating a queue, they should be able to form templates that customers have to fill. They should also be able to process refunds when necessary.
Alert System
Hosts should be able to send alerts to the customers in the queue. These alerts could be triggered automatically or manually, and are calculated according to the remaining time.
Business Features
These features help to expand the application's utility in a business context.
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Marketplace
Creation of a marketplace of merchants who join us using this platform. This will provide a greater variety of services and generate more user activity.
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WhatsApp API Integration
To ensure timely and efficient communication, WhatsApp API will be integrated for alerts. This will assist in keeping the merchants and customers updated at every step of the transaction.
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